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Minneapolis Institute of Art
Application & Integrations Administrator
Full time, exempt, flexible/hybrid
Starting Salary: $90,000 - $96,000 depending on qualifications
The Information Systems department at the Minneapolis Institute of Art (Mia) seeks an Application & Integrations Administrator to manage the institution’s Salesforce and Netsuite environments and to facilitate integrations between these and other institutional databases and systems.
Mia’s staff and the Information Systems team values individual professional development as well as diversity of experiences, backgrounds, and identities; we strongly encourage you to apply even if your skillset and experience doesn’t reflect 100% of the position as written.
The Job
The Applications & Integrations Analyst serves as an integral part of the Information Systems department and broader functional technology teams, serving as subject matter expert and primary administrator for the museum’s enterprise applications, most importantly Salesforce CRM and Oracle NetSuite.
This position partners with other members of the Information Systems team, institutional leadership, and stakeholders throughout the organization to plan, implement, maintain, and support Mia’s enterprise application systems and their integrations. This includes account management, process consulting & implementation, system monitoring and updates, information security, API management, and user enablement & training.
In this role, you will….
· Serve as subject matter expert and primary manager/administrator for Mia’s Netsuite and Salesforce environments.
· Partner with IS staff and stakeholders to support and manage Netsuite, Salesforce, and auxiliary applications and systems such as Ticketure, Square & other Point-of-Sale systems, and HRIS tools.
· Develop and support integrations between Netsuite, Salesforce, and other institutional applications and databases.
· Assist with the development and support of institutional reporting tools.
· Provide consultation and collaborative development and support for enterprise systems in support of Mia’s mission and goals.
· Foster a collaborative and inclusive team environment through cooperation, collaboration, and outreach.
To be successful in this role…
This position requires excellent use of personal judgment, interpersonal communication skills, emotional intelligence, and a commitment to team building and cooperative work.
Specific Requirements
Education:
· A high school diploma or G.E.D. is required. An Associate’s (A.A., A.S.) or baccalaureate (B.A., B.F.A., B.S.) is preferred.
· Certifications relevant to the requirements of this position are desirable, but not required.
Experience:
· 3 years in a similar role is required. 5+ years of relevant experience is preferred.
· Experience providing consultation, planning, and project management support for technical projects is preferred.
· Experience working collaboratively with vendors to install, manage, and support enterprise technology is preferred.
· Experience in customer service or client support is highly desirable.
· Work in a museum, education, or nonprofit environment is desirable.
Technical proficiencies:
· Salesforce (or other CRM) consulting, support & administration
· Netsuite (or other ERP) support and administration
· APIs and systems integrations
· Javascript or similar programming language
· SQL databases & query language
· Account provisioning/account management
· Point-of-Sale systems (Stripe) and associated software and hardware
· Data governance
· Project management tools such as Asana
· Security & privacy
Professional and interpersonal proficiencies:
· Excellent customer service, verbal, and written communication skills
· Excellent problem solving skills and decision making ability
· Organized and efficient working style with attention to detail
· Ability to compose and maintain clear and accurate documentation
· Strong willingness to learn
· Ability and willingness to work both independently and as an active team member
· Ability to manage and prioritize workload when presented with multiple projects and tasks
· Knowledge of project management methodologies such as Agile.
· Knowledge of business analysis/process improvement methods such as Lean.
· Knowledge of change management methodologies such as PROSCI.
Equipment Operated: Computers, servers, telephones, printer/scanner/copier, POS equipment
Background Check Requirements: Satisfactory criminal and credit background checks.
Mia Culture
The Minneapolis Institute of Art (Mia) is an audience-centered, equitable and inclusive workplace where everyone is welcome. Mia is Mission Driven, Generous, Agile, Emotionally Aware, and Positive, and endeavors to create a workplace culture where staff are responsible to one another, to our visitors, and to themselves to do the best work possible.
To Apply
To be considered for this position, please apply online at https://jobs-artsmia.submittable.com/submit.
Posting Deadline
Open until filled.
Mia is committed to championing policies and practices that value diversity, foster equity, and empower an accessible and inclusive environment. Our strength lies in the diversity among the broad range of people who contribute their time and talents to Mia. We consider inclusion and accessibility a driver of institutional excellence and seek out diversity of participation, thought, and action. It is our aim, therefore, that our employees, trustees, interns, and volunteers reflect and embrace these core values.
AN AFFIRMATIVE ACTION / EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
Minneapolis Institute of Art
Retail Sales Lead
Full-time, Non-exempt, Union position
Hourly Rate: $22.00
The Job
Support the operation of a profitable retail business through exemplary selling floor supervision while multitasking in a fast-paced environment in order to support the Mission of the Museum. Assist Store Manager in the daily operation of the store including scheduling, inventory management, payroll management, training and staff development, POS expertise, day-to-day operations (in-store and e-commerce platform) and maintaining a visually compelling store.
In this role, you will….
· Customer Focus:
· Leads by example by providing exemplary customer service.
· Coaches the team on discretionary services and outreach.
· Accountable for in-depth knowledge of product lines and communicating their story to visitors.
· Always acts in the best interest of the customer and displays generosity.
· Acts as a liaison for museum visitors and provides a seamless shopping experience.
· People and Self Development:
· Provides timely feedback to associates to ensure service expectations are being met.
· Ensures positive energy within the store through recognition and motivation.
· Receives feedback in an open and constructive manner.
· Takes ownership of self-development and business results.
· Participates in training the team on service standards and product lines.
· Participates in Inventory cycles and guides team on completion.
· Drive and Produce Results:
· Delivers results in all aspects of the business through successful sales management of the retail team.
· Maintains a visually compelling store presentation that is brand consistent.
· Ability to prioritize workload to ensure store productivity and profitability.
· Partners with the Store Manager on growing and maximizing business opportunities.
· Partners with the Store Manager to hold team accountable for achieving sales goals.
· Communication:
· Provides information to engage team, achieve store objectives and drive results.
· Actively monitors and engages with the store voicemail and email accounts
· Ability to recognize store opportunities and partners with the Store Manager through realization process.
· Keeps team informed of new product line stories and communicating that to our guests.
· Collaborate with peers and associates to uncover new ideas and ways to enhance the business and customer base.
· Division of Responsibility (DOR):
· Understands responsibilities, executes independently and productively to meet deadlines and service initiatives.
· Partners with the Store Manager on ways to grow business lines.
· Seeks out timely feedback and monitors performance closely within DOR.
· Ensures that an elevated customer experience takes priority over DOR workload.
· Works collaboratively to contribute to overall store profitability.
· Has a working knowledge of other DOR’s and can execute when required.
To be successful in this role…
You are a self-motivated and well-organized individual that enjoys interacting with people. You demonstrate empathy and patience. You are a good listener that can answer questions and resolve concerns. You enjoy providing exceptional customer service, so visitors have an exceptional experience at the museum.
Specific Requirements
• BS/BA degree or equivalent combination of education and experience sufficient to successfully perform essential functions of the position.
• Minimum of 3 years' retail experience with supervisory skills in an elevated service environment.
• Excellent written and verbal communication skills and a proven ability to work with people in a team environment to provide the best possible outcome for the customer.
• Ability to perform effective selling techniques to achieve sales and repeat business.
• Basic knowledge of retail accounting, POS systems, inventory control processes and computer skills.
• Ability to work 37.5 hours a week, including both weekend days and Thursday evenings until 9 p.m.
Mia Culture
The Minneapolis Institute of Art (Mia) is an audience-centered, equitable and inclusive workplace where everyone is welcome. Mia is Mission Driven, Generous, Agile, Emotionally Aware, and Positive, and endeavors to create a workplace culture where staff are responsible to one another, to our visitors, and to themselves to do the best work possible.
To Apply
To be considered for this position, please apply online at https://jobs-artsmia.submittable.com/submit.
Posting Deadline
Open until filled.
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
AN AFFIRMATIVE ACTION / EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
Minneapolis Institute of Art
Physical Plant Manager
Full-time, exempt
Starting Salary Range: $95,000 - $105,000
The Job
Focus on process improvement related to the operation, repair, and maintenance of physical plant building systems. Coordinate, track, and drive scheduled, preventative and proactive work related to building mechanical and electrical systems.
In this role, you will….
1. Oversee physical plant operation.
· Assess the condition and performance of the physical plant.
· Monitor progress and facilitate prioritization of work orders, preventative maintenance, and repairs.
· Develop and implement service level expectations regarding the timely response and execution of repairs.
· Working with staff, develop a robust PM program.
· Inspect equipment and systems with staff to develop maintenance and repair needs.
· Create reports on efficiency and effectiveness.
· Manage and reviews service contracts.
· With the Head of Facilities, track and review budget related to utilities, repairs, and maintenance.
· Review and maintain replacement parts inventory.
· Ensure permits and licenses are current and up to date.
· Provide department leadership in the absence of Head of Facilities.
2. Supervise and lead staff.
· Responsible for hiring, promotion, and corrective action.
· Determine appropriate daily staffing, including weekend, holiday, overtime, and on-call schedule.
· Set clear work direction, lead by example, coach, problem solve and promote teamwork.
· Communicate organizational messages.
· Provide regular professional development opportunities.
· Establish, maintain, and support Mia workplace culture.
· Approves vacation and sick leave requests.
· Safety and other role specific training.
· Perform quarterly and annual performance reviews.
· Monitor and enforce policies and procedures.
· Assess the neatness, accuracy, and thoroughness of work.
3. Project Leadership
· Plan, schedule and manage complex and routine maintenance, operation and repair projects related to the physical plant.
· Keep building systems in good working order; respond quickly and effectively when equipment goes down.
· Track and report on schedule and budget related to repair and replacement projects.
· Work with the Head of Facilities to establish short- and long-term capital projects, as it relates to the physical plant.
· Work with Facilities Operations Coordinator to communicate project plans and impact out to Mia staff and our partners.
· Lead and coordinate emergency response to equipment failure.
4. Other
· Determine training needs for the department and coordinate.
· Serve on committees as assigned.
· Provide support for other facility related activities.
To be successful in this role…
You are a hands-on facility operations leader who can balance facilities expertise and exceptional people skills to lead a team and deliver results.
Specific Requirements
Education: Vocational or College degree, preferably related to building operations and management, or closely related field.
Skills/Experience:
· Minimum of five years related work experience leading hands on, technical work.
· Comfort and familiarity with boilers, chillers, pumps, plumbing and electrical systems.
· Effective communication skills with both internal and external contacts.
· Ability to work effectively amid frequent interruptions.
· Able to respond to after hours and weekend emergencies as needed.
· First Class C Boiler license required. Chief’s license preferred.
· Experience in a cultural institution a plus.
Physical Requirements:
· Moving objects up to 50lbs.
· Ascending or descending ladders, stairs, scaffoldings, ramps, and the like.
· Moving self in different positions to accomplish tasks in various environments.
· Repeating motions that may include the wrists, hands and/or fingers.
· Communicating with others to exchange information.
· Operate machines and power tools.
Mia Culture
The Minneapolis Institute of Art (Mia) is an audience-centered, equitable and inclusive workplace where everyone is welcome. Mia is Mission Driven, Generous, Agile, Emotionally Aware, and Positive, and endeavors to create a workplace culture where staff are responsible to one another, to our visitors, and to themselves to do the best work possible.
To Apply
To be considered for this position, please apply online at https://jobs-artsmia.submittable.com/submit.
Posting Deadline
Open until filled.
Mia is committed to championing policies and practices that value diversity, foster equity, and empower an accessible and inclusive environment. Our strength lies in the diversity among the broad range of people who contribute their time and talents to Mia. We consider inclusion and accessibility a driver of institutional excellence and seek out diversity of participation, thought, and action. It is our aim, therefore, that our employees, trustees, interns, and volunteers reflect and embrace these core values.
AN AFFIRMATIVE ACTION / EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
Minneapolis Institute of Art
Mechanical Maintenance Specialist
Full-time, non-exempt, union
Pay Range: $29.27 – 30.67 hourly, depending on qualifications
The Job
To assist in the preventative, predictive, and corrective maintenance measures at Mia for building heating, cooling, and humidity control systems and the maintenance and operation of central boiler and chiller plants.
In this role, you will….
· Work closely with the Mechanical Crew Chief and the Assistant Mechanical Crew Chief to ensure all Mia mechanical equipment is kept safe and up to code. Gain a solid understanding of all Mia building systems: HVAC pneumatic and direct digital controls, BAS and VAV systems, A/C units, cooling towers, compressors, emergency electrical power generators, physical heating and cooling plant circulating pumps, ventilation units, refrigeration units, exhaust systems, PRV stations, and all other related physical plan equipment.
· Assist in the operation of steam boiler and chiller plants, and related sub systems. Measure, monitor and manage water chemistry.
· Perform assigned preventive maintenance on all building systems (monthly, quarterly and annual cleaning, lubrication, belts and filters) as well as corrective maintenance as directed by Mechanical Crew Chief.
· Repair and maintenance of basic plumbing systems- valves, faucets, sinks, toilets, drains, etc.
· Communicate effectively with customers and complete written work orders, maintain records, communicate status of equipment and repairs to Mechanical Maintenance Crew Chief, Physical Plant Manager and other Mia staff as needed.
· Participate in seminars, safety training classes, and other core job related training and educational activities and other duties or responsibilities as required or assigned.
To be successful in this role…
You are able to work independently and with a team in a multi-tasking and fast-paced environment. You’re a self-starter that is dependable, accountable and has a positive outlook.
Specific Requirements
Education: High School Diploma or GED, field related vocational education in HVACR, or equivalent trade related training
Skills/Experience:
· Must have valid Minnesota 1st Class C Boiler Engineer License
· Basic working knowledge of facilities maintenance.
· Familiarity with restaurant equipment and walk-in coolers.
· Must be a self-starter and able to work in a team environment.
· Must be willing to assist in building emergencies, and work weekends as needed.
· Valid Driver’s license
Shift: Tue-Sat DAY *PLUS*1 week 24 hour on call every 4 weeks OR Sun-Thu DAY *PLUS*1 week 24 hour on call every 4 weeks
Operation and maintenance of the following equipment:
· Kewanee Boilers – 525 hp
· Bryan Steam Boilers – 30 hp
· Bryan Hot Water Boilers – 86 hp
· York Centrifugal Chillers – 500 ton and 350 ton
· York Reciprocating Chiller – 80 ton
· McQuay and Haakon Air Handlers
· PC-windows 10
· KMC Energy Management System (BAS)
· Ziegler Diesel Emergency Generator
· Voss VAV Drives
· Various RTU, MAU, and AHUs located throughout the Mia’s facility.
Mia Culture
The Minneapolis Institute of Art (Mia) is an audience-centered, equitable and inclusive workplace where everyone is welcome. Mia is Mission Driven, Generous, Agile, Emotionally Aware, and Positive, and endeavors to create a workplace culture where staff are responsible to one another, to our visitors, and to themselves to do the best work possible.
To Apply
To be considered for this position, please apply online at https://jobs-artsmia.submittable.com/submit.
Posting Deadline
Open until filled.
Mia is committed to championing policies and practices that value diversity, foster equity, and empower an accessible and inclusive environment. Our strength lies in the diversity among the broad range of people who contribute their time and talents to Mia. We consider inclusion and accessibility a driver of institutional excellence and seek out diversity of participation, thought, and action. It is our aim, therefore, that our employees, trustees, interns, and volunteers reflect and embrace these core values.
AN AFFIRMATIVE ACTION / EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
Minneapolis Institute of Art
Collections Manager
Full-time, exempt
Starting Salary Range: $65,000 - $68,000
The Job
Responsible for the preventative care of collections and acts as the specialist in collections management for Mia’s collections of nearly 100,000 works of art.
In this role, you will….
· Determine storage locations for permanent collection works of art in the museum’s storage areas according to medium, geographic, historic attributes, and dimensions.
- Maintain their safe keeping including proper labeling, wrapping, and physical placement while in storage.
- Coordinate retrieval and re-housing works of art in storage before and after gallery installations as required.
- Determine and order proper storage equipment and related materials.
- Take the lead in space planning for collections storage areas, including storage furniture placement and organization.
- Under the direction of the Registrar for Collections, prioritize collections management tasks and initiatives.
· Oversee access to and information about Mia art collections.
- Facilitate space and equipment for curatorial projects in storage areas.
- Research loan, exhibition, accession, and collections history as requested by internal and external constituents.
· Be responsible for the maintenance and organization of storage areas including monitoring the cleanliness of all spaces and environmental conditions. Perform regular cleaning of storage spaces.
· Supervise and provide work direction for Art Storage Technician. Provide overall project management and consultation for two Collections Care Specialists for major collections management initiatives.
· Ensure collections management database is updated in a timely manner and ensure location accuracy for works in the permanent collection and on loan to the museum.
· Assisted by the Art Storage Technician, physically apply accession numbers to new acquisitions to the permanent collection.
- Consult with photographers to move new acquisitions to photo studio for photography as required.
- Ensure safe storage of new acquisitions.
· Conduct regular physical inventories of the collections and loans in storage and in the galleries.
- Oversee regular and temporary staff assigned to these inventories.
- Conduct inventory audits of the collections with the Finance department and third-party auditors as required by the Trustees.
· Investigate damage reports received from the Security department and other staff.
- Report physical damages to the appropriate curator,
- Document any completed conservation treatment for permanent collection electronic and paper records.
- Direct gallery maintenance, lighting, and labeling issues reported to the appropriate staff.
· Facilitate the treatment of works of art for pest management using freezing and anoxia in collaboration with the Collections Maintenance Technicians.
· Write and recommend policy and procedures.
To be successful in this role…
You are self-starter who can effectively motivate and manage a team, but can also follow institutional directives. You are highly organized, detail-oriented, and can bring projects to completion on time and on budget. You are a problem-solver who enjoys working on complex projects, and have the agility to switch gears as priorities change.
Specific Requirements
Education: B.A. in Art History, Museum Studies, or Studio Arts (M.A. preferred), or equivalent combination of education and experience.
Skills/Experience:
• Minimum 5 years’ experience in a museum registration department, or comparable professional experience.
• Familiar with a wide variety of fine art media and the associated terminology.
• Experience examining works of art for condition reports according to current industry best practices.
• Knowledge of best practices for handling and caring for works of art.
• Must be accurate, neat, and be detail oriented.
• Must be able to work individually and as part of a team and provide leadership and direction for the work of others.
• Must be able to lift to 25 pounds, climb ladders, walk, and stand for prolonged periods of time.
• Experience using museum collection management software is strongly preferred; experience with The Museum System highly desired.
• Stand or walk up to 2 hours at one time for 8 hours per day.
• Sit for fewer than 2 hours at one time.
• Lift or carry up to 25 pounds occasionally in a range of motions from floor to overhead.
• Frequently use hands for simple grasping or pushing or pulling.
• Occasionally squat, kneel, climb, reach overhead, lift overhead, knee stand, push or pull with forces up to 25 pounds.
• Frequently bend.
• Possess ability to work at heights, full range of body motions and physical agility, and ability to maintain balance.
Mia Culture
The Minneapolis Institute of Art (Mia) is an audience-centered, equitable and inclusive workplace where everyone is welcome. Mia is Mission Driven, Generous, Agile, Emotionally Aware, and Positive, and endeavors to create a workplace culture where staff are responsible to one another, to our visitors, and to themselves to do the best work possible.
To Apply
To be considered for this position, please apply online at https://jobs-artsmia.submittable.com/submit.
Posting Deadline
Submissions accepted through April 30th, 2023.
Mia is committed to championing policies and practices that value diversity, foster equity, and empower an accessible and inclusive environment. Our strength lies in the diversity among the broad range of people who contribute their time and talents to Mia. We consider inclusion and accessibility a driver of institutional excellence and seek out diversity of participation, thought, and action. It is our aim, therefore, that our employees, trustees, interns, and volunteers reflect and embrace these core values.
AN AFFIRMATIVE ACTION / EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
Minneapolis Institute of Art
Assistant/Associate Curator
European Art
Full time, Exempt, Union Position
Starting Salary Range: $60,000 – 80,000
The Job
As Assistant or Associate Curator of European Art, the successful candidate will be a specialist in 19th and early 20th-century European art and join a collaborative team of four interdisciplinary specialists to support an expansive program centered upon the arts of Europe. As part of the curatorial team, the hire will be responsible for contributing to all curatorial duties, including researching, interpreting, and publishing works in the collection; organizing exhibitions and programs; and building the collection. Under the direction of the Chair, they will actively foster a culture of respect and inclusion within the department and join with colleagues to achieve both individual and departmental goals, including ongoing work to strengthen curatorial commitments to diversity, equity, access, inclusion, and belonging (DEAIB). The successful candidate will embrace Mia’s dedication to audience engagement and lifelong learning through innovative, inclusive, and accessible programming and delivery methods. The successful candidate will advocate for and meet the highest standards of scholarship and investigation, reinforcing intellectual inquiry as a core tenant of Mia’s culture and output.
In this role, you will….
· Advance the vision of European art at Mia.
· Provide expertise in 19th and early 20th-century European art.
· Utilize connoisseurship and research skills in fields of paintings, drawings, and prints.
· Heighten the profile of Mia’s collection and program in European art through ambitious and intellectually rigorous exhibitions, gallery rotations, publications, public programming, and significant acquisitions.
· Work cross-departmentally to organize and co-lead exhibitions, programs, display and interpretation.
· Cultivate relationships with donors, professional colleagues, partner organizations and peer institutions, as well as the community at large, in furtherance of Mia’s strategic goals, especially in support of DEAIB.
· Responsibly co-manage the museum’s collection of European art, ensuring proper documentation, maintenance, display, and conservation.
· Write gallery labels and panels, and online content.
· Review and update object records in the Museum database (TMS).
· Answer correspondence related to the collection; assist the public and visiting scholars.
· Locate, research, and recommend works of art for museum acquisition. Maintain awareness of availability of art objects and exhibitions through active research, contact with dealers and other professionals and collectors.
· Oversee the care, maintenance, and conservation of the collection in storage, on exhibition, or on loan.
· Consult with conservators on the care of the collection and documentation of the condition of works.
· Participate in museum community as active scholar/curator in their field.
· Engage actively in enhancing the reputation of Mia’s collection and exhibitions locally and nationally.
· Represent Mia through participation on committees and involvement in programs that enhance the knowledge and appreciation of art.
Specific Requirements
· Ph.D. or ABD preferred (Master’s degree required).
· Three or more years of experience with broad knowledge of European art.
· Strong record of research and scholarship, with proven experience organizing exhibitions and producing publications of high quality in a museum, academic institution, or equivalent.
· Exhibitions and program planning experience and demonstrated skills in those areas.
· Team player with the ability to work within cross-functional teams effectively.
· Excellent planning, organizational, and project management skills.
· Exceptional and effective written and verbal communication skills.
· Excellent computer and organizational skills to maintain precise documentation of the collection.
· Ability to build positive and effective relationships with donors and the broader community.
· Knowledge of French, German, or Spanish (or other European language in subject-area expertise).
Mia Culture
The Minneapolis Institute of Art (Mia) is an audience-centered, equitable and inclusive workplace where everyone is welcome. Mia is Mission Driven, Generous, Agile, Emotionally Aware, and Positive, and endeavors to create a workplace culture where staff are responsible to one another, to our visitors, and to themselves to do the best work possible.
To Apply
To be considered for this position, please apply online at https://jobs-artsmia.submittable.com/submit. Please include a cover letter and resume.
Posting Deadline
Open until filled.
Mia is committed to championing policies and practices that value diversity, foster equity, and empower an accessible and inclusive environment. Our strength lies in the diversity among the broad range of people who contribute their time and talents to Mia. We consider inclusion and accessibility a driver of institutional excellence and seek out diversity of participation, thought, and action. It is our aim, therefore, that our employees, trustees, interns, and volunteers reflect and embrace these core values.
AN AFFIRMATIVE ACTION / EQUAL EMPLOYMENT OPPORTUNITY EMPLOYERPPORTUNITY EMPLOYER